Our established Payment Policy as of 2023:

  1. Upfront Payment: All payments are due in full before the commencement of the job. We require the full payment amount upfront to secure your booking and allocate resources accordingly.
  2. Job Cancellation (Before Commencement): If, for any reason, we are unable to start the job after payment has been made, you will be eligible for a 100% refund. This applies only if the project has not yet commenced and there have been no expenses incurred on our part.
  3. No Refunds, Exchanges, or Credit (After Commencement): Once the project has begun with your approval, there will be no refunds, exchanges, or credit provided. This policy ensures that both parties are committed to the project, as our time and resources will have been allocated exclusively to your job.
  4. Commitment before Hiring: We kindly request that you carefully consider your decision to hire us before making any payments. Our time is valuable, and we aim to deliver the best service possible. By confirming your intent to proceed, you acknowledge that you understand and accept our payment policy.
  5. Please note that by engaging our services and making a payment, you agree to abide by the terms outlined in this payment policy. We appreciate your understanding and cooperation. Should you have any questions or require further clarification, please do not hesitate to reach out to us.

 

Referral Policy and Disclaimer:

We appreciate your understanding of our referral process and want to clarify our policy regarding referrals. Please note the following:

  1. Referral Vetting: Before referring any service providers, we make a diligent effort to vet and assess their capabilities and quality of service. In most cases, we have experienced their services firsthand as customers before recommending them to others.
  2. Best Effort: While we strive to refer reliable and reputable service providers, we cannot assume responsibility for the outcome or any issues that may arise from the referral. We do our best to ensure a positive experience for both parties, but ultimately, the relationship and any interactions between you and the referred service provider are independent of our business.
  3. Individual Agreements: Any agreements or transactions entered into between you and a referred service provider are solely between the two parties involved. We are not involved in the specific terms, performance, or any disputes that may arise. It is essential to establish clear expectations and communicate directly with the referred service provider regarding their services, pricing, and any other relevant details.
  4. Separation of Business: Please understand that any issues or concerns with a referred service provider should be addressed directly with them. We kindly request that you refrain from letting any negative experiences with a referral impact our business or our ability to provide further referrals in the future.

We value the trust you place in us when seeking referrals, and we take great care in ensuring the best possible match for your needs. However, we cannot guarantee the performance or outcome of any referred service provider.

If you have any questions or need further clarification regarding our referral policy, please don’t hesitate to reach out. We are here to assist you in any way we can.

 

Domains, Web Hosting & Online Products

  1. As a reseller of GoDaddy’s products, we want to clarify our payment process and direct you to the appropriate channels for making payments related to your domain, hosting, security, and other GoDaddy services. Please note the following:
  2. Payment Responsibility: For any products or services offered by GoDaddy, including domain registration, hosting plans, security features, and more, the payment responsibility lies directly with GoDaddy. We, as a reseller, do not handle payments for these services.
  3. GoDaddy Billing: To make payments or manage billing for your GoDaddy products, please contact GoDaddy directly. They have dedicated customer support and billing departments to assist you with all payment-related inquiries.
  4. Reseller Services: As a reseller, we may offer additional services or support that complement GoDaddy’s products. Payments for these specific reseller services will be handled directly through our company. Details regarding payment terms and methods will be provided separately for any services we offer beyond GoDaddy’s scope.
  5. Clear Communication: We will ensure transparent communication regarding which services are provided by GoDaddy and which are specific to our reseller offerings. We will direct you to the appropriate channels for making payments based on the specific products or services you require.
  6. Please keep in mind that our role is to facilitate your access to GoDaddy’s products as a reseller. For any payments directly related to GoDaddy’s services, we encourage you to reach out to GoDaddy’s customer support or utilize their online payment systems.

If you have any questions or need assistance with the reseller services we provide, feel free to contact our team, and we will be happy to help you.

 

Search Engine Optimization

We want to provide you with clear information regarding our current SEO offerings. Please note the following:

  1. Our SEO Services: While we are currently working towards offering a higher level of SEO expertise, we do provide SEO plugins and tools that can help optimize your website. While these may not be the most advanced options available, they can still provide some basic SEO benefits.
  2. Basic SEO Tools: Our SEO plugins and tools are designed to assist with on-page optimization, meta tags, keywords, and other fundamental SEO practices. They are user-friendly and suitable for individuals or businesses without extensive SEO knowledge.
  3. Constant Improvement: We are continually striving to enhance our SEO offerings and expand the range of services we provide. Our aim is to offer more comprehensive and advanced SEO solutions in the future.
  4. Referral to Professionals: If you require a higher level of SEO expertise beyond what we currently offer, we can refer you to professional SEO specialists who can meet your specific requirements. These professionals have the knowledge and experience to deliver advanced SEO services tailored to your needs.

While our current SEO offerings may not be the most advanced, we believe that having some basic SEO measures in place is better than neglecting SEO entirely. We value your business and want to ensure your website’s visibility and performance on search engines.

If you have specific SEO goals or require specialized SEO services, we can refer you to professionals who can assist you further. Please let us know if you would like a referral or if there’s anything else we can assist you with.

 

Website Maintenance

We offer a range of packages to meet various needs and budgets. Here are the key details regarding pricing and payment:

  1. Pricing Range: Our website maintenance packages start at $100 per month and can go up to $10,000 per month. The specific cost will depend on the scope of services required and the complexity of your website.
  2. Customized Package: To ensure that we provide you with the most suitable package for your needs, we recommend scheduling a meeting with us. During this meeting, we will discuss your specific requirements, assess your website’s maintenance needs, and create a customized package tailored to your business.
  3. Subscription-Based Payment: Our website maintenance services are offered on a subscription basis. This means that you will be billed monthly for the services included in your chosen package.
  4. Auto Pay: To streamline the payment process and ensure uninterrupted service, we require all website maintenance payments to be set up on auto pay. This helps to simplify the billing process for both parties and ensures timely payments.

We understand that each business has unique maintenance requirements, and we want to provide you with the best possible service. By scheduling a meeting with us, we can gain a deeper understanding of your needs and create a comprehensive package that addresses your specific website maintenance requirements.

Please let us know your preferred date and time for a meeting, and we will do our best to accommodate your schedule. We look forward to discussing your website maintenance needs further and providing you with a tailored package.

 

Printing Policy:

Thank you for considering our services for printing. To ensure a clear understanding of our printing process, we have established the following policy:

  1. External Printing Companies: We do not handle printing in-house. Instead, we collaborate with external printing companies to fulfill printing orders. These printing companies specialize in various printing services and have the necessary equipment and expertise to produce high-quality printed materials.
  2. Approval and No Reprints: Before sending any printing jobs to the external printing companies, we require your explicit approval. It is essential to thoroughly review and verify all details, including design, content, layout, and any other specifications. Once you provide approval, the job will be sent for printing, and no reprints will be possible thereafter. Therefore, please ensure you carefully check and confirm all aspects of the print job before granting approval.
  3. Additional Printing Costs: In the event that you require a reprint or modification to the print job after giving approval, you will be responsible for any additional printing costs incurred. These costs will need to be paid separately, as they are not included in the initial payment for the printing service.

We understand the importance of accuracy and meeting your expectations when it comes to printing. By adhering to this policy, we aim to ensure a smooth printing process and minimize any misunderstandings or errors that may occur.

If you have any questions or concerns regarding the printing policy or require further clarification, please do not hesitate to contact us. We are here to assist you in facilitating the printing process and ensuring your satisfaction with the final printed materials.

 

Updated on June 27th 2023.